Save 10% on our Zipline + Rafting combo! Save big on double the adventure!
Save 10% on our Zipline + Rafting combo! Save big on double the adventure!
RaftOne deeply values the privacy of our customers and is committed to safeguarding the security of your personal information.
Should we request any personal details from you, we will transparently communicate the specific purposes for which we require this information. Your personal information will not be collected, utilized, or disclosed without your explicit consent. Rest assured, RaftOne will never trade or sell any information obtained from you to external parties.
We collect two types of information: Personal Data and Non-personal Data.
Personal Data:
This is voluntarily submitted by you that can identify you such as:
All personal data collected from you while making a booking is handled by our booking platform Rezgo. They are committed to maintaining the security and privacy of your personal information. You can refer to their privacy policy for more information.
RaftOne only collects your personal information from the contact/enquiry forms located on various services and contact us pages.
Non-Personal Data:
When you interact with our site, we collect non-personal data – also referred to as aggregate data, which includes information about your visits and browsing behavior. Including (but not limited to) page views, visit duration, browser type, operating system, IP address, and location. While IP addresses fall under the category of personal information, we do not utilize your IP address for personal identification. This information is used to help Raft1.com improve our website and to help ensure it is optimized best for your browser.
Unnecessary data:
Raft1.com assures that we will never request information from you unless it is essential. Our primary goal is to provide you with an optimal browsing experience on our platform while upholding your privacy and security standards.
Sensitive personal data:
Raft1.com does not gather or retain highly sensitive personal information, such as gender, marital status, affiliations, political beliefs, sexual orientation, religious views, disability, or race.
Data concerning minors:
Raft1.com’s website and services are not designed for children, and we do not knowingly solicit or collect personal data from individuals under the age of 18. The use of Raft1.com’s website and services by individuals under 18 years old is prohibited.
Personal Data
We process any Personal Data you provide to us for the following purposes:
Non-Personal Data
At RaftOne, we utilize non-personal data collected from visitors in an aggregated manner and for statistical analysis. This enables us to comprehend the origins of our visitors, their interactions with our site, and aids in the design and organization of our website to enhance customer experience and usability.
Personal Data
We may disclose the data you submit to RaftOne for the following purposes:
Non-Personal Data:
We may share non-personal data with third parties, combining it with similar information from other users (aggregated data). This includes data on unique visitors, demographics, and website activities. Recipients may include advertisers, advertising service providers, partners, sponsors, researchers, and other relevant parties.